In today’s volatile digital landscape, cybersecurity can no longer rely on reactive monitoring or static defenses. The modern enterprise demands proactive, predictive, and autonomous security operations that evolve as fast as the threat landscape.
Pomeroy SOC as a Service (SOCaaS) represents this evolution with next-generation, multi-tenant managed SOC services designed to transcend traditional monitoring and deliver proactive threat detection, intelligent response, adaptive resilience, and measurable business outcomes.
Operating 24x7x365 through a follow-the-sun delivery model, SOCaaS covers the entire cybersecurity operations lifecycle—from alert triage, detection, response, remediation, governance, risk, and compliance to AI-driven automation—all built upon zero-trust principles, MITRE ATT&CK alignment, and ITIL-based service integration under the Pomeroy Cybersecurity Framework++ (PCSF++).
It’s not just a service. It’s a journey toward Autonomous SOC Operations, blending technology evolution, human intelligence, and operational excellence.
The next-generation SOC model, designed for modern cyber defense
Pomeroy delivers subscription-based, SOC services, integrating tool-native AI/ML, Zero-Touch Service Desk automation, and a roadmap for Conversational and Agentic AI integration.
Our SOCaaS is architected on the Pomeroy Cybersecurity Framework (PCSF)—an enhanced evolution of NIST CSF 2.0—designed to unify Risk, Compliance, and Automation while embedding zero-trust architecture and MITRE ATT&CK mapping for adversary emulation and threat intelligence correlation.
This unified approach transforms cybersecurity from a reactive, tool-driven function into a strategic, outcome-oriented discipline that continuously strengthens enterprise resilience.
Tenets of Pomeroy’s SOC
Market trends
Global enterprises today face unprecedented cyber complexity:
- Expanding Attack Surfaces: Multi-cloud, IoT, and OT environments broaden exposure.
- AI-Driven Threats: Adversaries are leveraging automation and generative AI.
- Alert Fatigue: SOCs are overwhelmed by false positives and siloed tools.
- Regulatory Pressure: Compliance expectations across NIST, ISO, and SOC2 frameworks intensify.
- Skill Scarcity: The global cybersecurity talent gap widens every year.
These realities demand re-engineered SOC services that are intelligent, automated, AI-augmented, and adaptive.
Industry insights
Industry analysts forecast that by 2028, more than half of enterprise SOCs will operate with AI-assisted decision-making and autonomous response capabilities. By the same year, the rise of generative AI is expected to significantly reduce the cybersecurity skills gap, eliminating the need for specialized education in nearly half of entry-level roles.
The demand for next-generation SOC and MDR services is surging as organizations seek 24/7 threat visibility and faster response to increasingly sophisticated attacks. SOCs are evolving into AI-driven, globally scalable hubs that deliver real-time detection and autonomous response across hybrid and multi-cloud environments.
Cybersecurity is now the foundation of digital trust, enabling innovation and safeguarding the digital core that drives competitive advantage in a hyper-connected world.
Pomeroy’s SOCaaS anticipates this shift and includes proactive security monitoring and predictive workflows, blending automation, analytics, and AI to deliver predictive threat management and zero-trust-aligned defense. Our model integrates MITRE ATT&CK-based detection engineering, AI/ML analytics, and ITIL-aligned service operations into a unified, resilient cybersecurity experience.
Also read: Building Cyber Resilient Enterprises: The Role of AI Cybersecurity Tools
The shift from reactive to proactive & autonomous SOC
The SOC is not a control room full of screens—it’s an intelligent system capable of learning, adapting, and acting autonomously. AI, automation, and zero trust have redefined what a SOC can be: a living system of defense that continuously learns from data, correlates intent, and enforces policy across every layer of the enterprise.
At Pomeroy, we believe: “Humans define strategy. Machines execute defense.”
Our SOC as a Service embodies this philosophy, bridging human expertise and machine precision for continuous, adaptive cyber resilience.
Why Pomeroy SOC as a Service
SOCaaS provides 24/7 security monitoring, threat detection, and incident response through a cloud-based platform. It helps organizations strengthen security without building in-house capabilities.
Pomeroy Managed SOC Services
Global Multi-Tenant, SOC 2 Type II Certified Cybersecurity Operations Powered by Best-in-Class Technologies | Rich Industry Expertise
AI-first, cloud-first, security-first
Intelligence is embedded into every component of our SOC services. Pomeroy SOCaaS continuously learns and adapts to each client’s environment, detecting anomalies in real time. Our solutions are secure by design, cloud-native, and optimized for hybrid and multi-cloud adaptability, delivering resilience, visibility, and scale for the modern enterprise.
Proactive and predictive ThreatOps
Built for advanced threat management, Pomeroy SOC services combine AI/ML-driven analytics with specialized threat hunting to predict, prevent, and respond to cyber incidents. Our proactive defense strategy ensures low dwell time, rapid containment, and continuous improvement of detection logic.
Zero-trust security adoption
The zero-trust principles are embedded in every layer of our operations. Every user, device, and process is continuously verified before trust is established, ensuring adaptive security and compliance across the enterprise. Our SOC dynamically learns from user behavior and network context to enforce least-privilege, identity-driven security.
Vision for zero-touch autonomous security operations
By combining conversational AI, agentic AI, and automation-first workflows, we are creating a human-touchless, system-driven operations model where detection, triage, and response are orchestrated automatically, yet remain fully auditable. Our follow-the-sun model ensures consistent monitoring, faster response, and uninterrupted global operations.
Core business outcomes
- Cost-effective: Integrated platforms and offshore delivery models that maximize efficiency and scalability.
- KPI- & metrics-driven: Outcome- and intent-based monitoring, with measurable KPIs and metrics.
Fast Detection + Fast Response = Low Dwell Time - Best-in-class expertise: Access to next-generation tools, people, and processes backed by deep SOC and threat operations expertise.
- AI augmentation: AI-powered alert triage, zero-touch self-healing infrastructure, and Agentic AI (Roadmap) for intelligent response orchestration.
Measurable benefits
- Major reduction in critical incidents and risk exposure
- Considerable annual cost savings
- Proactive security monitoring through AI automation
- Faster issue resolution and improved response accuracy
- Predictive incident handling with machine learning correlation
- Drastic reduction in manual interventions via automation
- Reduced production disruptions and service continuity improvement
- Stronger security posture and measurable ROI
- 24/7 operations with optimized staffing through smart automation powered by BanzAI.
Also read: Key Security Trends in Networking Technology in 2025
SOC as a Service composition roadmap
Generation 1 introduces next-generation SOC capabilities with platform-native AI/ML integrations and an automated service desk (zero-touch roadmap), SIEM, SOAR, UEBA, EDR, XDR, NDR, and more integrated security platforms enabling intelligent detection, faster response, and streamlined operations.
Generation 2 will advance further with enhanced AI and automation, focusing on the integration of conversational and agentic AI, which enables system-driven collaboration and adaptive threat management.
Generation 3 envisions the realization of a fully autonomous SOC, powered by augmented AI, ML, automation, and agentic systems that execute operational workflows autonomously, while humans oversee strategic decision-making and client-specific actions.
The SOC roadmap: Beyond monitoring, toward autonomous
Pomeroy’s Smart SOC roadmap envisions the transition from intelligent automation to AI-augmented, autonomous SOC operations, integrating agentic AI. Through AI augmentation, Pomeroy aims to achieve self-healing, self-learning, and zero-touch security operations where machine intelligence continuously drives detection, response, and resilience.
Pomeroy SOC as a Service is AI-first, security-first, and cloud-first, integrating zero-trust, MITRE ATT&CK, and ITIL-based operations under one unified governance model. Our PCSF++ framework elevates cybersecurity maturity by combining risk, compliance, and automation with continuous measurement and improvement. Backed by strong leadership, global SOC delivery centers, and advanced AI automation, we deliver resilient, compliant, and cost-optimized cybersecurity from day one.
Beyond monitoring. Toward autonomous, zero-trust security.
Questions? Get in touch.