DWS for Healthcare

Get in touch to find out how we can help!

Pomeroy has been supporting healthcare providers for over 40 years. Our solutions align with your infrastructure to:

Boost efficiency with automation and AI
Enhance patient care through secure, compliant digital tools
Streamline clinical and administrative workflows
Reduce risk with strong cybersecurity and governance

Whether modernizing legacy systems or scaling new services, we help drive secure, efficient transformation with measurable impact.

Improving patient outcomes and enhancing employee experience with Digital Workplace Services

Empowering seamless digital engagement for patients and providers

Today’s patients expect easy access to care—virtual visits, online scheduling, and intuitive portals are no longer optional.

Yet many healthcare providers face outdated systems, fragmented data, and rising cybersecurity risks.

Pomeroy helps modernize IT environments with secure, scalable solutions—so your teams can focus on what matters most: your patients.

Transforming healthcare with Zero-Touch Automation

In our latest eBook we discuss how zero-touch IT is transforming IT service delivery in healthcare settings by automating routine tasks and addressing challenges through advanced AI solutions. Learn how healthcare providers can achieve seamless automation while maximizing operational efficiency and minimizing disruptions in care.

In this eBook we’ll discuss:

How Zero-Touch Automation lowers operational costs and increases ROI.
The challenges of integrating with legacy systems and diverse environments.
Ensuring data security with Zero-Touch Automation and mitigating the inherent risks that comes with an over-reliance on automation.
How to best balance flexibility with control and governance.

Leveraging AI for enhanced productivity and improved care

AI employee experience (AI EX) means drawing on artificial intelligence to improve all areas of the workplace from onboarding to exit interviews. Responsibly incorporating AI into workflows at the enterprise level can help employees overcome challenges and improve both patient and employee experience. Read the infographic for more data and insights.

How healthcare IT teams use human-centered AI for support

In our latest blog, we explore human-centered AI (HCAI) as an emerging discipline that ensures technology serves human needs. HCAI transforms how hospital IT staff receive support by making it faster, smarter, and more empathetic.

Detects issues early: Monitors systems and flags problems before staff report them.
Understands urgency: Picks up emotional cues in chats or calls to prioritize support.
Works in familiar tools: Delivers help through Teams, Slack, or internal portals.
Automates routine tasks: Handles resets, updates, and provisioning without manual effort.
Reduces burnout: Frees up IT staff to focus on strategic and clinical priorities.

Get started with Pomeroy's Digital Workplace Services

Ready to enhance your organization’s employee and patient experiences? Contact us today to learn more about our flexible, strategic solutions.