As a longstanding Toshiba Diamond Partner, Pomeroy enhances its capabilities to help retailers modernize store operations, reduce loss, and accelerate digital transformation.
HEBRON, Kentucky (July 15, 2026) – Pomeroy Technologies, a leading provider of AI-driven managed services and workplace experience transformation solutions, recently achieved certification to sell, implement, support, and manage the ELERA® Commerce Platform by Toshiba Global Commerce Solutions. The certification enables retailers across the U.S. and Canada to deploy AI-powered store technologies with a single trusted partner, helping reduce implementation risk, accelerate rollouts, and improve operational performance.
Retailers can leverage Pomeroy’s certified ELERA® expertise to support initiatives including AI-powered loss prevention, produce recognition, self-checkout optimization, POS modernization, loyalty and promotions, and enterprise retail transformation. Pomeroy recently completed a chainwide deployment of ELERA® Security Suite for one leading grocery retailer and is testing ELERA® Produce Recognition with another. By combining Toshiba’s enterprise technology with Pomeroy’s expert services, retailers can scale new technologies more quickly while reducing store disruptions and operational complexity.
“Retailers need technology partners that understand the realities of running stores in addition to the latest technology solutions,” said Shawn Kitzmiller, President, U.S. Sales at Pomeroy. “As retailers continue investing in AI, automation, and connected store technologies, we recognized the importance of expanding our expertise with ELERA® certification. Combined with our advisory and consulting, implementation, managed services, and retail operations experience, we’re helping retailers achieve real-world store success.”
Toshiba’s award-winning ELERA® is a unified commerce platform for cross-channel retailers that connects store systems, AI applications, devices, and managed services to improve store operations and customer experiences. It helps retailers modernize point-of-sale, reduce operational complexity, and deploy AI-powered capabilities such as loss prevention and produce recognition. Built as a modular, cloud-enabled architecture rather than a monolithic system, ELERA® allows retailers to scale and customize technology across the enterprise.
“Our partnership with Pomeroy has spanned more than 30 years because we share a commitment to helping retailers succeed through every stage of technology transformation,” said Eugene Shvartsman, CRO at Toshiba Global Commerce Solutions. “Pomeroy’s ELERA® certification represents the next chapter in that relationship, giving retailers access to the expertise they need to deploy AI-powered solutions faster, scale with confidence, and build stores that are ready for the future.”
Backed by more than 3,000 skilled professionals, Pomeroy supports 60,000 customer locations and 2 million devices worldwide, helping retailers deploy and manage technology at an enterprise scale. With 70% of clients partnering with Pomeroy for more than 10 years and SOC 2 Type II certification, the company provides the expertise, and trusted support retailers need to modernize store operations with confidence.
About Pomeroy Technologies:
Pomeroy Technologies, LLC is an industry-recognized global technology solutions and services provider based in the U.S. with an Executive Briefing Center and a Client Experience Center in New York, NY; Solutions Centers in Hebron, KY, Greenville SC, and Woodbridge, ON; and Global Services Centers in North America, India, and the Philippines. Pomeroy delivers advisory, consulting, and professional services, comprehensive managed services, technology lifecycle solutions, and technical talent to top companies in retail, finance, healthcare, manufacturing, government, and other industries. Its 3,000-plus employees advise, build, deploy, manage, and recruit talent for more than 60,000 client locations across North America and Europe, ensuring they are always secure, always connected, and always working. Visit pomeroy.com for more information and engage with us on LinkedIn.
About Toshiba Global Commerce Solutions:
Toshiba Global Commerce Solutions empowers retail to thrive and prosper through a dynamic ecosystem of smarter, more agile solutions and services that enable retailers to resiliently evolve with generations of consumers and adapt to market conditions. Supported by a global organization of devoted employees and partners, retailers gain more visibility and control over operations while enjoying the flexibility to build, scale, and transform retail experiences that anticipate and fulfill consumers’ ever-changing needs.
Visit commerce.toshiba.com and engage with us on:
LinkedIn – YouTube – Facebook – Instagram: @toshibacommerce
X/Twitter: @ToshibaCommerce
Toshiba Global Commerce Solutions is a wholly owned subsidiary of Toshiba Tec Corporation, which is traded on the Tokyo Stock Exchange.
MEDIA CONTACT:
Pomeroy Technologies
Sonia DeCaro
Sonia.DeCaro@soroc.com
Toshiba Global Commerce Solutions
Amy Gray
amy.gray@toshibagcs.com
