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Cloud & Service Management

Pomeroy’s cloud management services strengthen your operational efficiencies, speed processes, and power the work-from-anywhere workforce

A clear path to cloud efficiency

Keeping pace with the modern technology landscape competes with prioritizing your core business functions. Tasking your in-house IT team with the oversight of your cloud environment adds cost, risk, and even the need to enlist and train new staff. Cloud infrastructure demands an expert support structure to stay ahead of the curve on operations and cybersecurity.

Creating exceptional functionality and security for your cloud resources is a significant undertaking. Trust Pomeroy’s experienced professionals to keep your cloud infrastructure, platforms, and applications monitored, managed, and protected.

Support for your cloud, so you can support your business

At Pomeroy, we know managing cloud environments is not a one-size-fits-all endeavor. We consider your organization’s unique requirements and current IT infrastructure, relieving your team of the time-consuming task of overseeing your cloud resources.

Our vendor-agnostic team is experienced in a variety of cloud environments. Whether you’ve just begun migrating to the Cloud or have an established cloud network with complex infrastructure and cloud-native apps, Pomeroy’s cloud management services will help you stay the course with greater visibility, cost control, and robust security.

Areas we support

Infrastructure/Cloud Monitoring and Management

We streamline the process of transforming, monitoring, and maintaining the infrastructure and applications that power your cloud environment, including public, private, hybrid, and multi-cloud solutions.

Zero Trust Access Management

Effortlessly activate new devices anywhere by leveraging our Over the Air (OTA) configuration technology, ensuring an outstanding out-of-the-box user experience. Enhance operational efficiency and guarantee that all your devices are ready for immediate use and equipped with the latest software and configurations tailored to your specific needs.

Cloud Backup

Protecting your data is critical to business continuity, so Pomeroy prioritizes proactive recovery measures, including constant data backups, so you can maintain access to your digital assets no matter what.

AI-Enabled IT Service Management (ITSM)

ITSM incorporates emerging technology like AI, machine learning, and automation into cohesive workflows and practices. With implementation and guidance from Pomeroy’s ITSM experts, your team will benefit from our years of experience and training in the latest ITIL 4 practices to deploy service management that aligns perfectly with your primary business objectives.

Performance Management

To effectively manage cloud services, it’s crucial to implement robust management practices that ensure the scalability, reliability, and security of cloud-based resources. Ensuring the seamless integration of cloud services with existing IT infrastructure, while also optimizing costs and enhancing performance, is paramount for achieving operational excellence in the cloud.

Internet of Things (IoT) Deployment & Management

Leverage enhanced network connectivity to gather data from various IoT sensors across manufacturing, vehicles, retail, infrastructure, and more. Analyze this data to improve efficiency and productivity. Our partnership will help develop a comprehensive IoT strategy for smart business success.

Cost Savings

Skip the infrastructure investments and hiring and training additional IT staff. Pomeroy’s expert IT team helps optimize performance and control sprawl.

Flexibility

Fine-tune cloud resources as your business demands.

Professional Support

Our team is vendor-agnostic and experienced with various infrastructures and compliance regulations.

Enhanced Security

Enhanced Security Cloud Management adds a layer of data, application, and service protection for stricter configurations that assure adherence to zero-trust requirements and compliance mandates.

Improved Visibility

Managed cloud services provide greater insight into the disparate cloud resources that comprise a modern IT infrastructure.

Greater IT Productivity

By shifting cloud management responsibilities to Pomeroy’s team, your in-house IT team has more time to focus on the work that directly contributes to your business.

The benefits of Cloud Management Services

Pomeroy’s experts shoulder management responsibilities while partnering with your team to keep your cloud environments secure and at peak performance levels. And that’s just where our value begins.

“It’s not enough to simply be in the cloud. To gain an edge, you have to optimize your cloud environment. And that means daily management, which is a tall order for busy IT teams. Pomeroy takes on cloud management, so your team can focus on supporting the initiatives that drive revenue.”

Sanjay Savla
Chief Services Officer

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65% of IT decision-makers agree that their organization defaults to cloud-based services when upgrading or purchasing new technical capabilities.

Source

Case Studies

Manufacturing

Manufacturer Transforms Network to Achieve Next-Gen Performance

Manufacturing

Rapid Recruitment of Technical Resources is Mission Critical for Top Manufacturer

Retail

Top Grocer Achieves Compliance in Record Time

Retail

Corporate M&A Creates Need for Seamless Network Integration

Retail

Speed to Market Was Key to Top Grocer’s Race to Meet Unprecedented Demand for Curbside Pickup

Financial Services

Rapid Pace of Corporate M&A Requires Seamless Integration of Multiple Data Centers

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Cloud & Service Management

Pomeroy’s cloud management services strengthen your operational efficiencies, speed processes, and power the work-from-anywhere workforce

A clear path to cloud efficiency

Support for your cloud, so you can support your business