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Managed Services

Leverage our expert support, monitoring, and management capabilities with data insights to grow your technology strategy beyond everyday operations

Your ally in enterprise technology

The day-to-day operational needs of a fully functioning, modern business technology stack are enormous. For many organizations, IT demands so much operational focus that it’s hard to find time for strategic planning. You need breathing room in order to grow and innovate.

A technology team’s time is eaten up in a thousand small ways: end-user support, infrastructure maintenance, routine vulnerability assessments… the list goes on. Our managed services give your technology team hours of their day back. We handle these essential operational demands so you can spend more time on the big picture.

Give your IT team the space to think bigger

With Pomeroy’s managed services, you benefit from our decades of experience in business technology. We’ve built enterprise-level infrastructure and managed services ready to become a crucial part of your organization. With the logistics handled, you and your technology team will have more time to collaborate and innovate.

Our managed services cover every area of enterprise technology. We create efficiencies for our clients through our scale, strategic partnerships, and expertise in support and maintenance. The “as-a-service” model is spreading beyond cloud platforms and software. We help you step up to the next level.

“Today’s technology requires increasingly specialized knowledge. It's impractical for businesses to have all the necessary resources in-house to handle a modern technology stack. By partnering with experts like Pomeroy, businesses can take advantage of all the benefits of modern technology without the overhead of a large staff or expensive hardware upgrades.”

Dr. Sanjay Savla
Chief Services Officer

Managed Services

Focusing IT resources on maintaining existing systems can hinder the development of your technology strategy, leaving you with cumbersome, difficult-to-replace legacy infrastructure. Pomeroy’s managed services can free you from the daily support tasks and guide your IT team toward a complete modernization of your technology stack. We help you use the latest tools to build a truly agile, contemporary technology ecosystem customized for your specific business requirements.

Network Services

Labor and resource-intensive network infrastructure is a thing of the past.

Cloud & Service Management

Our cloud management services enhance operational effectiveness, accelerate processes, and support remote work.

Digital Workplace Services

Build your flexible, modern digital workplace with our world-class managed services.

Purposeful technology for your unique organization

Flexibility is one of the most significant advantages of a modern technology infrastructure—but in order to access it, you first need to modernize. Managed IT services make that hurdle less imposing than it once was. Shift your company’s technology into the future with Pomeroy, and build the infrastructure and support models your business needs to thrive.

Responsiveness

Our expert support teams are there for you when and where you need us. We offer a world-class 24×7 service desk and dispatched on-site experts.

Service Availability

Human expertise and AI insight combine to continually and proactively monitor your services and infrastructure for issues, drastically reducing downtime.

Efficiency

Our extensive experience, resources, and skills help us develop and implement strategies that promote your success.

Employee Satisfaction

High availability, outstanding service, and adaptable support give your workforce tools they can rely on. We help you create an exceptional user experience.

Data Insights

Enhanced business intelligence and performance metrics provide insights that help inform strategic decisions.

Cost-effectiveness

Modernizing with in-house resources—is an expensive undertaking. Our managed services require a less resource-intensive transition.

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88% of top-performing companies seek expertise from managed services providers.

Source

Windows 10 support ends in October. Plan your path to Windows 11.

It’s time to start planning your organization’s move to Windows 11. No matter where you are on your Windows 10 migration journey, Pomeroy can help. Check out our Windows 11 info center for resources and tips on how to get started.