The Journey to Zero is the confluence of people, process, and technology, all merging to virtually eliminate user-generated tech issues, improve the user experience – and the journey an organization takes to get there.
This Pomeroy Tech Talks covers the groundbreaking results achieved in digitizing the workplace environment—and the practical roadmap necessary to achieve the digital transformation of user IT support.
According to PWC, over 30% of consumers will walk away from a brand they love after just one negative experience. Businesses are under more...
Recent advances in the technologies behind smart buildings, such as IoT sensors, AI and ML, edge computing, and 5G networking, have made building intelligence...
Acquisition empowers combined company to enhance solution offerings and services delivery, create more value for clients NEW YORK, New York (December 10, 2024) —...
A recent NielsenIQ study found that 78% of consumers value a sustainable lifestyle. Organizations have responded in turn, with Morningstar estimating that 90% are...
After a decade-long run, Microsoft will be ending support for the Windows 10 operating system in October 2025. That means the clock is ticking...
Since its debut in 2015, Windows 10 has enjoyed a very long run at the top. Today, the popular operating system is still installed...
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