Nick Au is the Senior Vice President of Field Services and Project Management at Pomeroy, where he leads a dynamic team responsible for delivering exceptional field services and managing complex projects. With over 24 years of experience in the industry, Nick has a proven track record of delivering outstanding service quality, exceeding client expectations, and promoting operational excellence through innovative processes, automation, and technological advancements.

In his role, Nick oversees the planning, execution, and delivery of field services, ensuring that all projects are completed on time, within budget, and to the highest quality standards. He is known for his strong leadership skills, ability to build and motivate high-performing teams, and his commitment to continuous improvement.

Throughout his career, Nick has held key roles such as Escalation Manager for government and financial clients, Account Manager, Vice President of Managed Services, and Vice President of National Services. These positions have provided him with a deep understanding of client needs and the ability to implement impactful process improvements that elevate service delivery and operational performance. His leadership has also focused on workforce optimization and employee recognition initiatives, contributing to increased profitability.