Healthcare IT Solutions

Pomeroy empowers healthcare professionals to navigate rapidly changing IT solutions

Healthcare has changed

Patients expect digital engagement from their providers, whether through Telehealth, streamlined scheduling and support, or an easy-to-use patient portal. However, many providers struggle with legacy technology, siloed data, and outdated workflows, all while attempting to stay one step ahead of regulators and cyber threats. From the rapid evolution of new healthcare delivery processes and virtual care to digital workplace support of users anywhere, anytime — healthcare’s paradigm shift can lead to costly challenges.

With over 35 years of experience working closely with technology managers within some of the world’s best-known healthcare organizations, Pomeroy can deploy the devices, connectivity, and technical staffing you need to stay on track and under budget.

7 ways we support our healthcare clients

01
Edge Security (endpoint devices)

Providers and healthcare systems are known targets of cybercriminals. Healthcare organizations must protect sensitive patient data from theft and vulnerabilities and comply with HIPAA regulations. Pomeroy helps you stay secure with modern infrastructure and devices designed to scale to your practice’s evolving needs.

02
Telehealth

Demand for virtual visits and digital patient communications is here to stay. Pomeroy helps you manage the security, networking infrastructure, and digital workplace solutions that go into maintaining a streamlined telehealth-enabled practice, ensuring the best possible patient experience.

03
Physical Facilities Expansion

We advise, design and install the onsite technology solutions – devices, consoles, laptops, desktops, routers, and more–that improve patient care and employee experience. Pomeroy also helps you manage your environment and the collaboration tool that keep operations running smoothly and patients engaged.

04
User Experience

Prioritizing digital engagement can help you retain more patients over the long term. With a long track record of monitoring the satisfaction levels of our customers and their clients, Pomeroy is a perfect fit for setting up, monitoring, and improving your own digital patient engagement program.

05
Employee Experience

With customizable dashboards and integrated support features, we can monitor the stability and efficiency of your systems. With numerous onsite technicians  at the ready, we will have you back up and running as soon as possible after a system outage.

06
Personnel shortages

The increasing demand for healthcare technology experts can lead to staffing shortages, forcing existing IT teams to take on more responsibilities leading to burnout. Pomeroy assists you in finding, hiring, and managing highly skilled talent trained in the latest emerging technology. We will also support your existing team with the efficient, integrated digital tools you need to do more with potentially limited resources.

07
Collaboration

With the shift to Telehealth and digital engagement, fast and secure technology has never been more critical for healthcare systems. We can help your team implement integrated devices and collaboration tools that improve user experience, enhance security, and boost performance.

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67% of Americans say that access to healthcare is a problem where they live, emphasizing the need for Telehealth and digital patient engagement.

Healthcare Focused IT Solutions and Support

Pomeroy supports many of the most respected healthcare providers, payer organizations, and industry ecosystem partners across hundreds of sites throughout North America. Whether it’s an urban clinic, multi-campus complex, or regionally distributed healthcare network, we can help. Pomeroy’s healthcare IT advising begins with assessing your current environment. We evaluate your technology solutions and processes, pinpointing the gaps between current operations and your objectives. Next, we design and architect the ideal solutions for your practice and recommend follow-up services.
Modern Lifecycle Solutions

Simplify the process of securing technology upgrades, refreshes, and rollouts. Trust in Pomeroy to seamlessly handle sourcing and supporting the devices your organization depends on.

We provide end-to-end services including:

  • Procurement and Asset Tracking
  • Integration and Configuration
  • Deployments and Refreshes
  • Advanced Exchange and Repair Depot
  • Asset Disposition
  • Full Lifecycle Reporting
  • Warehousing and Logistics

Enhance operational efficiency and patient care with the appropriate level of technology support precisely when and where it’s needed most. Our offerings include scalable, top-tier management and support solutions designed to integrate smoothly with your current operations. Additionally, our Service Desk and Collaboration Services facilitate seamless communication and coordination among healthcare teams, leading to improved patient outcomes and streamlined workflows.

Pomeroy supports your organization with:

  • User Experience Management
  • Service Desk
  • Onsite Support
  • Collaboration Services
  • Conference Room Support
  • Tech Cafes
  • Digital Signage and Lockers

Elevate your patient engagement and healthcare business operations with a securely managed network. We design, implement, and manage Secure Access Service Edge (SASE) networks with converged network and security as a service capabilities, including SD-WAN, SWG, CASB, NGFW, and ZTNA that streamline your logistics. Use IoT devices to connect your patients, and professionals and design smart buildings and smart and sustainable campuses. Maintain command over your networking through our easy-to-use service management and 24×7 support.

Pomeroy provides:

  • Network Monitoring and Management​
  • Converged Network within a Device
  • Broadband Management Services​
  • Enhanced Mobile Broadband (eMBB) / 5G ​

By embracing the cloud, healthcare organizations can revolutionize their operations, enhancing efficiency, security, and patient care in the digital age, all while staying compliant with evolving regulations. Pomeroy helps you manage and share sensitive patient data with secure cloud infrastructure. Additionally, we assist your organization in preparing for and deploying emerging technologies from AI patient engagement and analysis to IoT medical devices and smart buildings.

Pomeroy enables your organization with:

  • AI-Enabled Service Management
  • Infrastructure and Cloud Monitoring and Management​
  • Zero Trust Access Management​
  • Cloud Backup and Recovery
  • Performance Management​
  • Internet of Things (IoT)​

Make sense of sweeping digital transformation projects. Pomeroy provides a wide range of solutions for designing, implementing, managing, and optimizing networks, data centers, end-user devices, and cloud infrastructures.

Our experience, know-how, and support help you manage projects, including:

  • Technology Upgrades and Refreshes
  • New Technology Implementation
  • On-site Technology Support
  • Vulnerability Management
  • IT Project Management

Efficiently meet IT demands by gaining access to talent that is not only highly skilled but also a perfect fit for your specific healthcare project needs and company culture. Pomeroy specializes in quickly sourcing IT professionals with the necessary emerging skills for remote or onsite work. Our approach streamlines the process of navigating today’s complex technology hiring landscape.

We support your team with:

  • Nationwide recruiting coverage
  • Any IT skill set–when you need it
  • Scalability to deliver your projects
  • Proactive pipeline of candidates
  • Cost competitive salaries
  • A client hire that is 50% higher than the industry average

Key Industry Partners

Case Studies

Insights

Support your patients and team with fast, secure, and compliant technology

Contact one of our experts to take the next step.

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