Financial Services IT Solutions

Seamlessly provide financial services to your customers with confidence with our powerful IT solutions

Innovate responsibly

Financial companies face unique challenges in terms of competition, regulation, and cybersecurity. Adopting new technologies that equip users with an intelligent, highly available, and secure digital workplace will give your company the edge when facing these obstacles. Staying ahead in the finance industry requires embracing the latest technology while maintaining compliance to better meet customer demand for fast, secure, and always available services.
With over 40 years of experience working closely with technology managers at some of North America’s most well-known financial services organizations, Pomeroy can deploy the devices, connectivity, and technical staff you need. At Pomeroy, we understand the interdependence between users and customers. We aim to ensure you stay connected, productive, and profitable.

7 ways Pomeroy supports the financial industry

01
Regulatory compliance
Banking, financial services, and insurance (BFSI) firms must constantly manage changing compliance laws and regulations. Our managed and Professional Services help you understand it all and align process changes to business objectives to ensure better outcomes for employees and clients.
02
Cybersecurity threats

The threat landscape has evolved to incorporate sophisticated attacks leveraging generative AI and deep fake technology. Bad actors can now overwhelm unprepared security systems and target sensitive customer data. Pomeroy ensures a robust cybersecurity infrastructure that adheres to the latest regulatory and security guidance.

03
Emerging technology

AI and resource-intensive technologies like blockchain have been part of the finance world for years. Firms must modernize their technology infrastructure to keep up with the latest technological innovations, including generative and analytical AI. We help you strategically migrate from legacy systems while maintaining compliance and maximum security.

04
Exceeding customer expectations

Customers demand seamless experiences. They view an organization as a monolith and expect continuous service, access, and support at the channel of their choice, be it the website, app, social media, or customer service chatbot. We help you prioritize User Experience Management so you can proactively address customer concerns as they arise.

05
Operational efficiency
Every day, financial firms process hundreds, if not thousands, of transactions that must remain secure and follow compliance regulations. Minor improvements may boost efficiency across the board. We have helped dozens of financial clients streamline operations and reduce costs through automation and strategic technology investments.
06
Sustainability and ethical responsibility

Consumers increasingly demand transparency, which can be an issue when IT teams struggle with visibility into their environments. We help you meet the needs of ESG and ethically responsible banking by making it easy to see and audit your environment in easy-to-use dashboards and maintaining compliance standards.

07
Talent acquisition and retention

The IT skills gap hits financial firms especially hard as they strive to innovate and adopt emerging technologies. Pomeroy addresses this by providing specialized finance IT staffing solutions and delivering skilled professionals to support their IT and financial system projects. We offer flexible, scalable solutions and grant access to a wide range of top finance IT talent.

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$4.45 million is the average cost of a data breach.

Finance-focused IT solutions and services

Pomeroy stands out in its ability to deliver high-quality and cost-effective IT support services tailored for branches of any size, scope, and industry. With a track record of managing over 50,000 client locations through regular branch location deployments, Pomeroy demonstrates unparalleled expertise. This support extends to over 1.9 million supported devices across North America and Europe, enabled by a robust delivery model that guarantees consistent and timely service across all regions and markets. At the heart of Pomeroy’s operations is a team of over 2,000 IT support professionals who are trained, certified, and experienced in financial IT equipment and systems, as well as deeply committed to a customer-centric culture. This approach emphasizes a deep understanding of and commitment to meeting each branch’s unique needs and expectations, ensuring customer satisfaction and operational excellence.
Modern Lifecycle Solutions

Secure and compliant device management enhances financial workflows. Pomeroy provides seamless procurement, management, and full-spectrum assistance for the technology your company needs to perform at optimal efficiency. Get the most from your devices from day one with our end-to-end lifecycle services. 

Pomeroy offers these comprehensive lifecycle services:

  • Procurement and Asset Tracking
  • Integration and Configuration
  • Deployments and Refreshes
  • Advanced Exchange and Repair Depot
  • Asset Disposition
  • Full Lifecycle Reporting
  • Warehousing and Logistics

Improve security, performance, and accuracy with state-of-the-art technologies. Pomeroy offers scalable, premier management and support solutions that integrate seamlessly into your environment, boosting innovation. Our Collaboration Services enable effortless communication and coordination among finance teams, enhancing outcomes and workflows. Plus, access round-the-clock support from our Service Desk and Onsite Support.

Pomeroy assists your organization by offering:

  • User Experience Management
  • Service Desk
  • Onsite Support
  • Collaboration Services
  • Conference Room Support
  • Tech Cafes
  • Digital Signage and Lockers

A secure and optimized network infrastructure ensures operational efficiency and access for your customers. Leverage SD-WAN architecture, SASE, and bandwidth aggregation services to fortify your transactions and data flow. We integrate comprehensive network and security solutions like SD-WAN, SWG, CASB, NGFW, and ZTNA to secure and streamline financial operations. Take command of your networking infrastructure with our intuitive service management platform and benefit from our 24/7 support.

Pomeroy delivers:

  • Network Monitoring and Management​
  • Converged Network within a Device​
  • Broadband Management Services
  • Enhanced Mobile Broadband (eMBB) / 5G ​

Efficiently manage and secure sensitive financial data through robust cloud infrastructure. Pomeroy assists in identifying and integrating the best cloud solutions tailored to your institutional goals. Adopt cloud-based technology that enhances the speed of backup operations with Disaster Recovery, while bolstering your security framework with Zero Trust Access Management.

Pomeroy boosts your financial institution’s capabilities with:

  • AI-Enabled Service Management​
  • Infrastructure and Cloud Monitoring and Management​
  • Zero Trust Access Management​
  • Cloud Backup and Recovery
  • Performance Management​
  • Internet of Things (IoT)​

Streamline digital transformation projects effortlessly while minimizing the impact on business operations and customer accessibility. Our professional services deliver the specialized knowledge, expertise, and backing required to manage the IT infrastructures that drive vital financial initiatives toward improved results.

Leveraging our deep understanding of the finance world, we support your team through:

  • Technology Upgrades and Refreshes
  • New Technology Implementation
  • On-site Technology Support
  • Vulnerability Management
  • IT Project Management

Hire competent and experienced finance IT professionals to manage your IT projects and financial systems initiatives. Pomeroy specializes in providing finance IT staffing services, encompassing a variety of roles and skill sets in the finance sector, including project managers, engineers, technicians, developers, analysts, testers, and trainers, all tailored to meet the specific needs of your branch.

Our team provides assistance through these services:

  • Extensive recruitment solutions available nationwide
  • Proficiency in various IT skill sets as needed
  • Capability to expand for project completion
  • Proactive sourcing of candidates
  • Cost-effective compensation

Key Financial Services Partners

Case Study

leading investment advisory company

Rapid Pace of Corporate M&A Requires Seamless Integration of Multiple Data Centers

Insights

Are you ready to prioritize customer service and embrace emerging technology solutions?

Get in touch with one of our financial services IT professionals today.

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