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Shoppers expect seamless, convenient, personalized shopping experiences across multiple channels and touchpoints. Successful retailers achieve this by utilizing innovative technology, from edge devices, including point-of-sale devices and pin pads, to self-checkout solutions, surveillance, and software, all connected to a robust cloud via a secure and reliable network.
Converting stores to new technology can be complex, costly, and risky—especially for companies with multiple channels, locations, and diverse IT environments. A trusted and experienced partner can help retailers achieve the digital transformation needed to keep up with this rapidly evolving landscape.
Market pressures such as technology and social media are reshaping how customers interact with brands. As consumers’ priorities and patterns shift, adaptability is crucial for retailers to keep up. Pomeroy’s retail IT support gives you the scalability and flexibility to meet your customers where they are.
Consumers are more concerned about the environmental and ethical impacts of their choices than ever before. Be the brand they are proud to support with Pomeroy’s help: energy-efficient equipment, smart sensors, responsible device management, and more.
Customers expect retailers to recognize their preferences and individuality across all channels and touchpoints. Retailers that can deliver a consistent experience will have a significant competitive advantage — but the technology demands for this can be challenging. With Pomeroy, you have the smart sensing and communication devices that personalize the in-store experience and the robust, scalable network infrastructure to support them.
Taking advantage of the latest retail software, intelligent analytics, and mobile device capabilities gives retailers an undeniable competitive edge. However, procuring, integrating, and managing these systems effectively requires specialized expertise. Pomeroy has decades of experience at the forefront of the latest retail technology solutions, and we work with you to build the cutting-edge technology ecosystem that will keep you ahead of the pack.
Skilled workers are one of retail’s most valuable (and scarce) resources. Creative implementations of IoT sensors, RFID tags and scanners, automated checkout, and other innovative capabilities can reduce personnel needs. Build your streamlined, intelligent operation with Pomeroy’s expertise.
Retail technologies constantly evolve alongside the complex web of data privacy regulations, labor laws, and trade policies. Maintaining compliance while growing your business is a core challenge for retailers. We keep you up to date with the latest data privacy and payment technologies so your customers can shop seamlessly and confidently.
Customer information is a valuable asset—and a desirable target for bad actors. Data breaches and other cybersecurity incidents can incur significant financial costs and reputational damage. Secure data storage and strong cybersecurity are a must for retailers. Create safe, accessible storage for your sensitive business data with Pomeroy’s cloud services, and leverage our expertise to monitor and protect your network 24×7.
Prime retail locations are a significant investment. Brick and mortar locations need regular updates to keep pace with evolving customer expectations and technology. Savvy retailers are exploring new approaches such as seasonal pop-ups, special events, and store-within-a-store concepts to attract customers. Utilizing edge technology solutions can optimize store layouts, reduce costs, and streamline maintenance. Pomeroy’s expertise ensures you start strong and avoid financial surprises.
From procurement logistics to asset disposal, managing the lifecycle of retail technology is complicated — but Pomeroy has it down to an art. We have the tools and experience to design the right solution for your location, implement hardware and networking, train and support your staff, and care for refreshing and disposing of outdated equipment. Let us handle the details so you can stay focused on growing your business.
31% of consumers express frustration over technology's inability to comprehend their needs and intentions accurately.
We provide the installation, hardware, software, devices, and support to keep your POS system up-to-date, secure, and functioning seamlessly. Adopt mobile and contactless payment solutions, utilize blockchain for safe and transparent transactions, and explore implementing biometric payment methods.
Today’s customers want to shop anytime and anywhere and expect their experiences to be consistent, whether online, in-store, or self-service. Offer high-quality mobile and payment solutions with expert app development to meet customer needs however they choose to shop with you.
Integrating physical security with digital solutions is key to theft prevention, keeping employees safe, and eliminating unknown sources of shrinkage and lost revenue. We help you implement the latest video technology, paired with access controls, RFID technology, alarm systems, and night vision with AI-enabled analytics.
Customers want a fast and easy checkout experience. We remove friction points and provide support for common issues with self-checkout technology. We guide you through procurement, installation, configuration, and support of appropriate devices for your store
Pomeroy offers comprehensive life cycle services for both physical and online stores, covering everything from site surveys and design to installation, configuration, testing, training, maintenance, repair, and the responsible disposal of a wide range of store equipment and systems. These technologies include POS systems, kiosks, self-checkout stations, mobile devices, printers, scanners, scales, cameras, servers, and network and security devices.
Technology provides modern solutions to age-old retail problems, including security and theft prevention, as well as new issues like connectivity, IoT devices, AI, and cybersecurity. Pomeroy offers expert guidance and support to properly implement holistic, integrated systems that drive sales and help you connect with the customer on a deeper level.
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