Journey to Zero
A roadmap to creating an optimized digital workplace – and happier, more productive employees. Learn how you can improve security, reduce support costs, and virtually eliminate user-generated IT tickets.
Find out why leading companies turn to Pomeroy as their trusted Managed Service Provider. Complete the form below and download our Journey to Zero e-Book.
What is the Journey to Zero?
It’s the journey any company can take to virtually eliminate user-generated tech issues and improve the user experience by applying a special combination of people, processes, and technology.
Our free guide will show you:
- How we adopted our own Digital Asset Lifecycle strategy
- The significant improvements across the company
- Ideas for accelerating your company’s own digital transformation
Download your guide by using the form above.
Get your guide to creating a better digital workplace: A Journey to Zero—Accelerating Digital Transformation.
This guide uses Pomeroy’s own experiences as examples, including how we achieved a 50% reduction in user-generated IT support tickets and a 20% increase in employee experience. Our goal is to help you see the possibilities and achieve comparable results which can vary based upon your unique environment.
THE BENEFITS OF OUR DIGITAL ASSET LIFECYCLE APPROACH
What if you could improve your workplace environment and reduce IT support costs?
Achieving higher levels of digital transformation can be tough. Many IT organizations are trying to provide an exceptional user experience for their employees, but they don’t know how to do it. And while their workforce may be able to use any device, anywhere—that doesn’t guarantee that they’re working at peak productivity.
What if you could achieve comparable results like these:
- 20% Improvement in the User Experience
- 50% Reduction in User-Generated Tickets
- 100% Increase in Tickets Resolved Proactively by the Service Desk
- 99% Compliance in Workstation Lifecycle Management
- 25% Improvement in Security Posture
This isn’t a hypothetical situation but a real-world scenario with real-world results from Pomeroy that are indicative of achievable results for other organizations. Download the Journey to Zero eBook to learn how results like these can be accomplished.
What should your first steps be?
Engage our Digital Workplace specialists to find out what first steps you should take, the senior level commitment is required, and even the types of investments necessary to achieve meaningful improvement to user experience and operational costs.
MEET THE COMPANY
Pomeroy: A Proven Leader in Delivering Managed Workplace Services
Your workforce should have everything it needs to do great work, whether that’s at home, in the office, or even in the coffee shop. That’s why Pomeroy delivers and supports transformative technology. With our help, you can easily run an agile, intelligent, fully enabled digital workplace.
- 40 years in business
- Over 50,000 client locations across North America and Europe
- 4,500 W2 and Partner resources
- 1.9 million supported devices
- 2.6 million contacts handled per year
- 88% first time fixes
- 95% of field service calls delivered by W2s
- 500+ clients – 70% with greater than 10 years tenure
