A collaborative, consumerized experience.
Companies everywhere are seeing a massive shift in expectations from their employees with regard to IT. People are introducing their own personal technologies into the enterprise to the point where there is little delineation anymore between what people use in their homes vs. at work. Traditional technologies in the corporate world are becoming consumerized and companies need solutions that allow them to deliver to those expectations.
The key is enabling technology that allows people to do their jobs any time, any place with any device. It has to be simple, intuitive and mobile and give them the ability to be productive and collaborate with their colleagues, including being able to access their work product securely from anywhere. This is the basis for Pomeroy’s Workplace Services:
- Workplace Essentials - Proactively eliminating incidents upfront and resolving them faster when they do occur via our 7 x 24 Global Service Desks, Hardware/Software field services, and Kiosks and Genius Bars
- Workplace Lifecycle – Managing endpoint devices from inception to refresh to enhance the end user experience, including advanced sourcing, persona, role-based configuration, logistics, deployment, brokerage and asset disposition
- Workplace Connect - Connecting users across the network to their applications whether on premise or in the cloud, along with mobility services to support the devices, the applications on those devices and identity management to secure them
- Intelligent Automation - Replacing traditional reactive support models with modern, data-driven, proactive support technologies.
We have significant expertise providing solutions like this to our clients across a wide variety of industry verticals – including many uniquely designed solutions that set us apart from our competitors.
And all of these solutions can be delivered from anywhere in the world with a customized touch for every client meaning, global expertise delivered locally.