Retail Support Services
Pomeroy provides hardware, software, and end user support for the specific always-on needs of retail clients. These services include:
Global Service Center – Pomeroy provides 24/7/365 access to a dedicated staff of experienced service professionals who are specifically trained to troubleshoot and resolve your retail service needs.
Advanced Exchange – Our on-demand response program virtually eliminates downtime by providing Pomeroy-owned or client-owned equipment to your end users whenever and wherever needed.
Depot Repair – We have retail-focused logistics and repair centers located in Charlotte, NC and Portland, OR to provide in-house maintenance and repair on both regional and national levels.
Refurbishment – We offer component-level maintenance, repair, and replacement to extend the life of legacy and end-of-life technologies.
Payment Terminal Services – We provide maintenance, repair, and replacement services to keep the processing of your Point of Service transactions safe and secure.