Data Center Support - Data Center Management
Our team of experienced, ITIL-certified professionals help you optimize your data center for maximum cost efficiency and security.
Today’s data center is the nerve center of your enterprise, which is why data center support and data center management are critical to the success of your business. A well-run data center is essential to providing security, high availability, backup and recovery for your data. We provide proven operations and management of data centers for our customers utilizing IBM iSeries, UNIX, SUN Solaris, Linux and Windows servers and we can manage your data center to reduce outages, minimize the risk of service disruption and protect your data.
Pomeroy’s methods emphasize continuous training to ensure that we have reliable and skilled personnel to handle the operations of your data center. Data center support operators must be equipped to think independently in order to find the correct solution for handling thousands of messages and events daily. Our data center management consultants approach even routine tasks such as shift turnover, delivery acceptance, and facilities walkthroughs with innovative procedures to ensure the value of their proper performance every time. Our data center management teams provide comprehensive operations for our customers with a range of services beyond typical monitoring and response services to include services such as data center equipment installation and comprehensive administration of removable media libraries.
Pomeroy works with you on managing data center services by planning and optimizing your facility utilization, including assessments to evaluate the efficiency of your power and cooling infrastructure. We have experience in organizing the operator’s work space for efficiency, from the big screen displays down to the physical layout of the workstations and the arrangement of windows on the operator’s desktop to create a highly efficient console.
When you entrust your data center support solutions to Pomeroy, we tightly control who has physical access to your facility and work with you to establish balanced policies that eliminate unnecessary traffic. You can count on us to enforce your change control policies within the data center in order to minimize risk of unapproved changes. Pomeroy can provide a customizable, comprehensive solution to all of you data center support and data center management needs.